Shipping Policy

Effective date: November 4, 2026

Destinations and service

When online ordering is available, we ship eligible gallon-container orders to the contiguous 48 United States. Alaska, Hawaii, U.S. territories, and international destinations are not offered through standard online checkout. Use a street address eligible for the offered FedEx service.

We offer Standard shipping: FedEx Ground for eligible business addresses or FedEx Home Delivery for eligible residential addresses. The available service depends on the destination and carrier eligibility. Expedited service is not currently offered.

Charges and packaging

Shipping is charged separately from the product price. The FedEx shipping quote for the order is displayed before payment, with no additional handling fee. We do not represent Standard shipping as free.

Gallon containers are packed one per shipping box. Orders for multiple gallons can involve multiple boxes and may arrive separately. Barrels, drums, and totes are not shipped through standard online checkout; contact us about bulk availability and any separate delivery arrangements before ordering.

Processing and delivery estimates

Orders ship within 48 hours of being placed. Some orders may ship the same day, but same-day shipment is not guaranteed.

The 48-hour window covers order processing before shipment; carrier transit time is additional. An order acknowledgment is not a shipment confirmation, and an estimated arrival is not a guaranteed delivery date. Contact us before ordering if your project depends on a specific date.

If we cannot ship within the timeframe promised for your order, we will provide the notice and cancellation or refund options required by applicable law. If a delay requires your consent, we will offer the choice to accept the delay or cancel the unshipped order for a refund as required by law.

Address issues, damage, and missing packages

Review your delivery address before submitting payment. Contact us promptly about corrections; changes may not be possible after dispatch. We will explain any proposed additional cost before asking you to agree to it.

If a shipment is damaged, leaking, incorrect, missing, or marked delivered but not received, email info@geostabilizer.com or call (949) 269-1451 promptly. Keep order details, photographs, and packaging where safe to do so. Avoid touching or using leaking product, and follow the applicable safety instructions. Do not ship leaking containers back without instructions. We will investigate and provide an appropriate resolution consistent with applicable law. A carrier investigation does not eliminate your rights against the seller.